Privacy Policy for robertolavagna.com
1. Introduction
At robertolavagna.com, we are committed to safeguarding your personal data and respecting your privacy rights. We recognize the importance of transparency, accountability, and security when processing the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Role of Data Controller
This Privacy Policy applies to all users and visitors of robertolavagna.com and any associated services that reference this policy. For the purposes of applicable data protection regulations, the data controller responsible for your personal data is Robert Lavagna, reachable via email at [email protected]. This policy governs how we handle personal data collected through our website, offline communications, and other interactions with you.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use our website, such as browser type, IP address, device identifiers, pages visited, session time, and geographic location.
b. Account Data
Comprises data you may provide when registering or contacting us, such as your name, physical address, email address, and telephone number.
c. Profile Data
Includes preferences, interests, past purchases, behavior patterns, and feedback related to your interaction with our content and services.
d. Communication Data
Covers correspondence and communication history with our support team, including queries, messages through web forms, and customer service interactions.
e. Technical Data
Involves your device’s hardware model, operating system, system configurations, and browser settings.
f. Transaction Data
Encompasses payment information and delivery addresses related to purchases or bookings made through or in connection with our site.
g. Preference Data
Includes your marketing preferences, communication consents, and product or service interests.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Consent: When you provide explicit consent for specific purposes, such as receiving newsletters or marketing materials.
– Contractual Necessity: When processing is required to fulfil a contract with you (e.g., processing a purchase request).
– Legitimate Interests: When processing is necessary to pursue our legitimate interests, provided your rights and freedoms are not overridden. This includes analytics, fraud prevention, website security and communication improvements.
– Legal Obligation: When required to comply with applicable legal or regulatory obligations.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: Request confirmation of whether we process your personal data and receive a copy.
– Right of Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, where applicable by law.
– Right to Restriction: Object to or request restriction of certain data processing activities.
– Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Withdraw previously given consent at any time by contacting us at [email protected].
– California Rights (CCPA): California residents can request to know what personal information we collect, request deletion of personal data, and opt out of any “sale” of their personal information (though we do not sell user data in the conventional sense).
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your personal data, including:
– Data encryption during storage and transmission
– Security monitoring and access control mechanisms
– Regular data backups
– Employee privacy and security awareness training
Although we take all reasonable precautions, no method of transmission over the internet or electronic storage is fully secure. We continuously assess and improve our security protocols to maintain data integrity and trust.
7. International Data Transfers
When transferring personal data beyond the European Economic Area, we ensure appropriate safeguards are in place. This may include the use of Standard Contractual Clauses approved by the European Commission or verifying an adequate level of data protection as determined by the European Commission or other competent authorities. Users from other regions, including the United States, agree to the transfer and processing of their data in jurisdictions that may not offer the same protections as their home country.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the original purposes for collection, including to satisfy legal, accounting, or reporting requirements:
– Usage Data: Retained for up to 26 months for analytical and security purposes.
– Account and Communication Data: Stored for active relationships; deleted within 12 months after inactivity or upon user request.
– Profile and Preference Data: Maintained as long as the account remains active or marketing consents are valid.
– Transaction Data: Retained for up to 7 years to meet financial and legal obligations.
Data is securely deleted when retention is no longer necessary under our data retention policy.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience on robertolavagna.com. These may include:
– Essential Cookies: Necessary for website operations such as login and navigation.
– Functional Cookies: Allow customization such as saved settings and language preferences.
– Analytics Cookies: Help us analyze user behavior to improve site functionality (e.g., Google Analytics).
– Performance Cookies: Measure performance and usage statistics to identify areas for improvement.
10. Cookie Management and Regulatory Compliance
Users are presented with a cookie consent banner upon their first visit to robertolavagna.com. You may accept or reject the use of non-essential cookies. You can modify your preferences via your browser settings or our cookie management tool at any time. We comply with all applicable regulations concerning cookies, including the GDPR and CCPA. California residents may request additional information or opt out of data sharing by contacting us directly.
11. Children’s Privacy
We do not knowingly collect personal data from anyone under the age of 13. If we become aware that a child has provided us with personal data without parental consent, we will take immediate steps to delete such information. Parents or legal guardians who believe their child has provided us with data may contact us at [email protected] for assistance.
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or industry standards. Users are encouraged to review this policy periodically. Where material changes occur, and where required by law, we will provide reasonable notice, which may include a notice on our homepage or direct communication to registered users.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your data is processed, you may contact us at:
Email: [email protected]
Website: https://www.robertolavagna.com
We are committed to full compliance with applicable data privacy laws and to responding promptly and ethically to any privacy-related inquiries. Your trust is important to us.